Terms of Service

1. About these terms

These terms apply when you use Qtango, the all-in-one platform for tailormade travel companies. By creating an account or using the platform, you agree to them. If you are agreeing on behalf of a company, you confirm you have authority to bind that company.

2. Your account

You must keep your sign-in details secure and not share them outside your organisation. You are responsible for the activity that happens under your accounts and for the accuracy of the information you and your colleagues enter into Qtango.

3. Subscription and fees

• Qtango is billed monthly. The fee depends on the total number of passengers your business carries annually.
• Fees are quoted in pounds sterling (GBP) and are exclusive of VAT, which is added at the applicable rate.
• There are no set-up fees.
• If the number of passengers you carry moves into a higher tier, the new fee applies from your next billing period.
• Add-on tools, including Vamoos, Vamoos Connect and Imsert, are licensed separately and are not included in the Qtango fee. Bundle pricing is available when you buy multiple tools together.

4. Your data

You keep ownership of the content you create and store in Qtango, including itineraries, quotes, client records and images. You grant us the permission needed to store it, process it and make it available to you and the clients you share it with. You are responsible for making sure you have the right to use any content you upload, and for handling your clients' personal information in line with your own obligations. We process personal data as described in our Privacy Policy.

5. The service

We work hard to keep Qtango available and reliable, but the platform is provided as-is and we do not promise it will be uninterrupted or error-free. We may carry out maintenance and make improvements, and we will tell you in advance where we reasonably can.

6. Acceptable use

You must not use Qtango to break the law, infringe anyone's rights, attempt to access other customers' data, or reverse engineer the platform. We may suspend accounts that put the security or performance of the service at risk.

7. Intellectual property

Qtango, including its software, brand and interface, is owned by us or our licensors. Nothing in these terms transfers that ownership to you. Content that belongs to your business, including your logo, brand tone and trip content, stays yours.

8. Third-party tools

Qtango connects with related products such as Vamoos. Those products are provided under their own terms, and any fees for them are charged separately. We are not responsible for third-party services used alongside the platform.

9. Liability

We are responsible for losses caused directly by our breach of these terms, but not for indirect or consequential losses, loss of profit, or loss arising from trips, bookings or client relationships. Our total liability for any claim is limited to the fees you paid to us in the 12 months before the claim.

10. Ending your subscription

Either side can end the subscription with 30 days' written notice. When it ends, you can export your data before access closes, and we will delete your data in line with our retention policy unless we are required to keep it.

11. Changes

We may update these terms from time to time. If a change is significant, we will give you reasonable notice by email or through the platform before it takes effect.

12. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute.

13. Contact

Questions about these terms? Email sales@vamoos.com or call +44 (0) 203 474 0512.